First published at: March 26, 2021
The website genotrix.com (hereinafter: the “Website”) is owned and operated by GENOTRIX S.A., based in R. Dona Goncinha nº 1120, 4785 Trofa (Porto – Portugal) and can be reached by the email address firstname.lastname@example.org (hereinafter: the “Company” or “We”).
During your use of the Website or any further exchange with the Company, the Company may collect and process a certain number of personal data that relate to you. This Policy shall apply to any use or visit of the Website and any further exchange with the Company, whatever the method or medium used. It details the conditions at which, the Company may collect, keep, use and save information that relates to you, as well as the choices that you have in relation to the collection, utilization and disclosure of your personal data.
The website may collect personal data and some information through cookies as well through the contact form.
Data collected through the contact form:
We use this information to respond to your query, including providing you with any requested information about our products and services. We may also email you several times after your enquiry to follow up on your interest and ensure that we have answered your it to your satisfaction. We will do this based on our legitimate interest in providing accurate information prior to a sale and for customer care.
The information provided by the cookies is mainly used for personalization purposes .
In summary the information and the collected data is used for:
The company do not use the information you provide to make any automated decisions that might affect you.
|Strictly necessary||The necessary cookies in order to provide the required services.|
|Performance||Cookies that gather information about how the visitors uses the page, the most visited pages and if there is some error messages in the navigation.|
|Functionality||The ones that allows the page to remember options and choices made by the visitor (username, language or region) and others allowing personalized and improved functionalities.|
For the cookies we need that are not strictly necessary we will always ask for your consent before placing them:
Google Analytics Cookies
Tracks the return visits to a website.
Used to establish a session.
End of Session
Also used to establish a session.
Monitor where users came from when they reach our website and stores the search engines being used for the connection.
a. Data processors
The Company may share personal data with various outside companies or agents doing technological maintenance or working on behalf of the Company. Such transfer is made to help or participate in the Website’s operation, in particular by managing, hosting or maintaining the Website, to advertise or send marketing communications about our products, services and offers, to conduct research, monitor and analyse the network’s status. It may also be used to help fulfil business transactions, such as providing customer services.
b. Third parties
The Company may also share personal data with its subsidiaries and affiliates, which will be required to comply with the terms of this Policy.
Should you wish to benefit from Additional services, the data collected with the questionnaire and/or by other means through the Website may be transferred to subsidiaries, affiliates or partners of the Company, who will themselves use these data to provide the Additional services.
Personal data may also be shared in connection with the sale, assignment or other transfer of the business of the Website to which the data relates, to respond to appropriate requests of legitimate government agencies or where required by applicable laws, court orders, or government regulations, as well as where deemed appropriate for corporate audits or to investigate or respond to a complaint or security threat, or in any other way to defend the Company.
The personal data are mainly stored in Portugal but may also be sent to other countries when appropriate and even for data security purposes. The Company shall respect all applicable rules and shall adopt all required and necessary measures prior to the transmission of data abroad.
The information collected through contact form shall be stored and retained during the business relationship or kept for a maximum period of 3 years after the business or commercial relation finished.
Any personal data and consent that may be collected from Cookies shall be stored during 1 year.
After the end of the retention period, we shall delete or anonymize your personal data without further notification. It is however expressly underlined that these data may be kept even after, in particular (without limitation) in case of back-up systems or to be in compliance with the regulatory system.
The Company uses state of the art technology and security precautions, rules and other procedures to protect and preserve the security of data from unauthorized access, improper use, disclosure, loss or destruction.
The Company does not collect or process any personal data of minors and children. If you detect or suspect that any data has been provided by a minor or children from your own responsibility, please contact us through the available methods to understand and to resolve the problem.
We will update the version number and date of this document each time it is changed.